Finance & Accounting Outsourcing (FAO) Market Size, Growth Trends & Insights Analysis Report by Type (Multi Process, Order to Cash, Procure to Pay and Record to Report), by Application (Large Enterprise and SME), by Region (United States, Europe, etc), and Competitive Landscape Forecasts, 2025 – 2033

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Updated on 12/06/2024

Global Finance & Accounting Outsourcing (FAO) market is expected to generate revenue of USD 31,212 million in 2025, followed by year-on-year growth, and is expected to grow to USD 68,570 million by 2033. The compound annual growth rate (CAGR) from 2025 to 2033 is projected to be 8.76%, indicating that the market has strong growth potential and market dynamics.

This growth is driven by various factors, including the growth of the global economy, technological advancements, and the continued quest of organizations to improve operational efficiency and reduce costs. FAO services enable organizations to outsource finance and accounting tasks to third-party service providers, thereby freeing up resources to focus on core business activities. In addition, with the development of technologies such as cloud computing, big data analytics, and artificial intelligence, FAO service providers are able to offer more efficient and specialized services, further driving the market size.

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In the field of Finance & Accounting Outsourcing (FAO), future trends may move towards more specialization and integration. As business demands for financial complexity increase, Finance & Accounting Outsourcing (FAO) is likely to become more specialized to accommodate these complex business needs. For example, some businesses may outsource specific financial processes, such as taxation, financial reporting or internal auditing, to specialized service providers to obtain more efficient and professional services.

At the same time, with the development of technology, especially the advancement of artificial intelligence and cloud computing, Finance & Accounting Outsourcing (FAO) may also become more integrated. Enterprises can build an integrated financial management platform that integrates all financial processes into one system to increase efficiency, reduce errors, and achieve better data management. This integrated Finance & Accounting Outsourcing (FAO) allows enterprises to have a more comprehensive understanding of their financial status, better manage financial risks, and thereby achieve more efficient resource allocation.

FAO services of Order to Cash type have shown a steady growth trend in the global market from 2020 to 2025. The global market revenue of O2C type was $21,054 million in 2020 and then grew year on year to reach $26,539 million by 2025. This growth indicates that FAO services of the O2C type are gaining traction in the market as the need to improve the efficiency of the order-to-cash process increases among organizations.

In terms of market share, Order to Cash type of services accounted for 67.46% of the global FAO market in 2020 and maintained a relatively stable market share in the subsequent years, declining slightly to 58.89% by 2025. Despite the decline, O2C remains one of the largest segments in the FAO market, reflecting the emphasis on optimizing the customer-to-cash lifecycle process and the need to improve collection efficiency and reduce the accounts receivable cycle.

Overall, the Order to Cash type of FAO services have demonstrated its importance in the finance and accounting outsourcing space in terms of both revenue and market share in the global market. With the advancement in technology and global economy, it is expected that O2C type of services will continue to hold a significant share in the global FAO market and provide an effective solution for organizations to improve the efficiency and effectiveness of their financial processes.

 

2020

2021

2022

2023

2024

2025

Multi Process

7070

8260

8155

9378

11116

12985

Order to Cash

21054

23693

21291

23462

24830

26539

Procure to Pay

2179

2512

2549

2975

3561

3867

Record to Report

909

982

1044

1242

1519

1671

Total

31212

35448

33038

37057

41026

45062

2020

2021

2022

2023

2024

2025

Multi Process

22.65%

23.30%

24.68%

25.31%

27.10%

28.81%

Order to Cash

67.46%

66.84%

64.44%

63.31%

60.52%

58.89%

Procure to Pay

6.98%

7.09%

7.71%

8.03%

8.68%

8.58%

Record to Report

2.91%

2.77%

3.16%

3.35%

3.70%

3.71%

Total

100.00%

100.00%

100.00%

100.00%

100.00%

100.00%

The consumption value of large enterprises in the global FAO market continues to grow from 2020 to 2025. In 2020, large enterprises were valued at $ 22,980 million, indicating their significant presence in the global FAO market. This value rises every year over time, increasing to $29,098 million by 2025. This growth trend reflects the continuous demand for outsourced finance and accounting services from large enterprises and the key role these services play in increasing efficiency, reducing costs, and optimizing financial processes.

In terms of market share, large enterprises accounted for 73.62% of the global FAO market in 2020, which declined in the subsequent years to 64.57% in 2025. Despite the decrease in market share, large enterprises continue to be the major consumers in the FAO market. This change may be associated with the growth of the small and medium-sized enterprises (SMEs) market, which has increased its share in the global FAO market from 26.38% in 2020 to 35.43% in 2025, indicating an increase in the demand for FAO services from SMEs.

Overall, large enterprises maintain a significant position in the global FAO market, and despite the decline in their market share, the continuous growth in consumption value indicates that large enterprises remain the main driver of FAO services. As the global economy grows and organizations pursue efficient financial processes, large enterprises are expected to continue to play a key role in the global FAO market. At the same time, the growth of small and medium-sized enterprises (SMEs) indicates that the FAO market is becoming more diversified, providing service providers with broader market opportunities.

 

2020

2021

2022

2023

2024

2025

Large Enterprise

22980

25619

23654

24555

26860

29098

SME

8232

9829

9384

12502

14166

15964

Total

31212

35448

33038

37057

41026

45062

 

2020

2021

2022

2023

2024

2025

Large Enterprise

73.62%

72.27%

71.60%

66.26%

65.47%

64.57%

SME

26.38%

27.73%

28.40%

33.74%

34.53%

35.43%

Total

100.00%

100.00%

100.00%

100.00%

100.00%

100.00%

Accenture, TCS, and IBM, as key players in the global FAO market, have market share figures that demonstrate their competitiveness and market influence in the industry. Accenture’s market share of 1.60% in 2020 grows to 1.77% in 2025, indicating that the company continues to increase its competitiveness in the global FAO market. TCS ‘s market share declined slightly from 1.49% in 2020 to 1.42% in 2025, reflecting a slight decline in the highly competitive market despite TCS maintaining a relatively stable market position. IBM’s market share declined from 1.28% in 2020 to 1.19% in 2025, indicating a weakening of IBM’s competitiveness in the FAO market.

The change in market share of these three companies reflects the dynamic competitive environment of the FAO market. Accenture’s growth may be attributed to its expertise and innovation in providing integrated FAO solutions, while the decline in market share of TCS and IBM may be related to the competition from new entrants in the market, changes in client demand, or the impact of other global economic factors. Nonetheless, these three companies remain important players in the FAO market and their market performance has a significant impact on the industry as a whole. With continuous technological advancements and changes in the global business environment, these companies need to constantly innovate and adapt their strategies to maintain and enhance their leadership position in the global FAO market.

 

2020

2021

2022

2023

2024

2025

Accenture

1.60%

1.62%

1.59%

1.66%

1.68%

1.77%

TCS

1.49%

1.49%

1.48%

1.47%

1.46%

1.42%

IBM

1.28%

1.23%

1.16%

1.22%

1.11%

1.19%

Capgemini

0.88%

0.87%

0.88%

0.90%

0.90%

0.97%

Wipro

0.90%

0.85%

0.81%

0.80%

0.82%

0.83%

TMF Group

0.72%

0.71%

0.69%

0.71%

0.70%

0.78%

WNS

0.60%

0.58%

0.56%

0.59%

0.63%

0.67%

Exela Technologies

0.38%

0.39%

0.39%

0.38%

0.40%

0.41%

DXC Technology

0.28%

0.27%

0.30%

0.31%

0.29%

0.32%

Conduent

0.20%

0.19%

0.17%

0.18%

0.17%

0.17%

Hexaware

0.13%

0.13%

0.12%

0.12%

0.13%

0.13%

NTT Data

0.11%

0.11%

0.10%

0.11%

0.11%

0.10%

Sutherland Global Services

0.08%

0.09%

0.08%

0.08%

0.08%

0.08%


Accenture reported revenues of $500 million in 2020, a figure that showed steady growth in the following years. In 2021, Accenture’s revenues increased to $575 million, demonstrating aggressive expansion of the company’s business and increased market demand. Despite the global economy being impacted by the COVID-19 outbreak in 2022, Accenture maintained a steady performance with revenues of $525 million. In 2023, Accenture’s revenue grew to $615 million and further increased to $690 million in 2024. By 2025, Accenture’s revenue reaches $797 million, an increase of nearly 60% from 2020.

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The revenue figures for the U.S., a key player in the global FAO market, show the strong dynamism and growth potential of the market in the country. In 2020, the U.S. FAO market accounted for a significant share of the global market with a revenue of USD 14,303 Million. Subsequently, this figure grew to USD 16,115 Million in 2021, demonstrating the aggressive expansion of the market. The revenue of the US FAO market reached USD 15,092 Million in 2022. The revenue of the U.S. FAO market further increased to USD 16,880 Million in 2023 and continued to grow to USD 18,725 Million in 2024. By 2025, the revenue of the U.S. FAO market reached USD 20,632 Million, which is about 44% growth as compared to 2020.


This growth trend reflects the maturity of the U.S. FAO market and the continued demand for outsourced services. The growing need of U.S. companies to improve operational efficiency, reduce costs, and optimize financial processes is driving the growth of the FAO market. In addition, the U.S. market’s ability to innovate and technological advancements are providing new opportunities for FAO services, enabling service providers to offer more efficient and customized solutions.

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2020

2021

2022

2023

2024

2025

United States

14303

16115

15092

16880

18725

20632

Europe

9322

10686

9915

11254

12347

13524

China

1288

1504

1438

1629

1834

2029

Japan

2503

2801

2536

2760

3003

3283

India

1031

1185

1117

1220

1413

1563

Southeast Asia

588

689

648

752

821

910

Latin America

928

1136

1022

1117

1202

1311

Middle East and Africa

726

761

772

930

1068

1146

Others

522

571

498

515

613

665

Total

31212

35448

33038

37057

41026

45062

Updated on 12/06/2024
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